Working Standards
Clear decisions. Visible checkpoints. Defined handoffs.
How VI MADE scopes, develops, coordinates, checks, and hands off clothing projects in Vietnam.
General working approach
Last updated 26 September 2026
These standards explain VI MADE's normal working approach. The proposal, quotation, invoice, order confirmation, or written agreement for a specific project defines its final scope and commercial terms.
If a project document sets a different or additional term, that written project term governs the project.
01
Responsibilities
Trust starts with knowing who owns each decision, who carries out the work, and where one responsibility hands over to the next.
- 01
Your brand
Owns the product direction, target customer, commercial requirements, destination requirements, approval decisions, and the right to use supplied creative material.
Handoff
Provide the current project inputs and approve the decisions recorded before work moves forward.
- 02
VI MADE
Scopes the agreed Vietnam-side work, coordinates activity, records decisions, keeps checkpoints visible, and raises issues that need a client decision.
Handoff
Return a clear next step, reviewed development decision, production update, quality record, or prepared shipment handoff.
- 03
Partner workshops
Carry out the agreed pattern, sample, construction, and production work for the scoped product.
Handoff
Workshop activity is identified factually in project records and does not imply that VI MADE owns the facility.
- 04
Logistics providers
Handle the external transport and destination services assigned to them under the confirmed shipment arrangement.
Handoff
Carrier, route, documents, customs responsibilities, cost, and risk handoff are confirmed for each shipment.
02
Scope and approvals
A project moves through written scope, visible decisions, and recorded approvals rather than assumptions.
- Before work begins, the project record should identify deliverables, exclusions, fees, payment milestones, dependencies, target timing, and approval points.
- A sample is a development checkpoint for fit, construction, materials, measurements, and finishing. It is not a promise that later production will have no variation.
- Material or trim substitutions require approval when they change the agreed product direction, cost, performance, or appearance.
- Changes requested after an approval can affect cost and timing. VI MADE confirms the effect before the changed work proceeds.
03
Production and quality
Production and quality checks need an agreed reference, an agreed method, and a clear decision path when an exception appears.
- Production follows the approved sample, specification, construction notes, materials, quantities, and other recorded project requirements.
- Quality control is included only where it is part of the agreed scope. The checkpoints, tolerances, inspection method, and sample size or AQL, when applicable, are confirmed for the project.
- Inspection notes, measurements, quantities, photos, or videos may be used to document the agreed checkpoints and visible exceptions.
- Inspection reduces risk but does not guarantee that every unit will be defect-free. Reported issues and the next action are reviewed before release or handoff.
04
Partner workshops and responsible requirements
VI MADE coordinates the Vietnam-side production path while keeping workshop roles and project requirements explicit.
- VI MADE works with partner workshops and suppliers selected for the scoped product. The service is not presented as one owned factory or a universal factory network.
- Share labour, environmental, material, testing, certification, or supplier-documentation requirements before a workshop or supplier is confirmed.
- VI MADE confirms what can be supported and what evidence is available for that project. Requirements are not assumed to apply equally across every workshop.
- No blanket claim of ethical, sustainable, certified, or fully audited production is made without project-specific evidence.
05
Creative ownership and confidentiality
The client brand keeps control of its identity and project material while each party's rights stay defined in writing.
- The client confirms that it is entitled to use the references, designs, artwork, logos, labels, specifications, and other material it supplies.
- Pre-existing intellectual property remains with its existing owner. Ownership or licensing of commissioned deliverables is defined in the project proposal or agreement.
- Project material is private by default. VI MADE does not publish the client name, designs, images, documents, or project details without written permission.
- Permission to publish one asset or project record does not create permission to publish unrelated material.
06
Commercial terms and shipment handoff
Commercial and logistics responsibilities are set for the actual project rather than implied by a general website promise.
- Fees, payment schedule, revision limits, cancellation, and refund handling are recorded in the applicable quotation, invoice, order confirmation, or written agreement.
- A scope change is priced or scheduled before the changed work proceeds. Silence is not treated as approval of additional work.
- Packing, labels, cartons, weight, documents, carrier, route, and handoff point are confirmed for the shipment scope.
- Any agreed Incoterms® rule, transport cost, insurance, customs responsibility, duty or tax responsibility, and transfer of risk must be stated in the shipment terms.
07
Website and communication
The website provides a simple first contact; detailed or sensitive project information should move through an agreed working channel.
- The Start a Project form prepares a message in the visitor's browser. It is not submitted to or stored by a VI MADE website server before WhatsApp opens.
- WhatsApp and email are third-party communication channels. Their own terms and privacy practices apply when those services are used.
- This site uses Firebase Analytics (Google Analytics) to understand aggregate website usage.
- Do not include confidential designs, payment information, identity documents, or other sensitive material in the first message. Agree on the appropriate file-sharing channel first.
Start with the current stage
Bring the product. Define the next decision.
Begin with your product, current stage, and the Vietnam-side support you need.